At IPTV 4K King, customer satisfaction is our top priority. We stand behind our service quality and offer a 7-day money-back guarantee to ensure you have a risk-free experience when subscribing to our IPTV service.
Eligibility for a Refund
To qualify for a refund, you must meet the following conditions:
- The refund request must be submitted within 7 days of the initial purchase.
- The service must not have been excessively used beyond reasonable limits.
- Refunds will not be issued for accounts that have violated our terms of service.
- Technical issues must be reported to our support team first, allowing us a chance to resolve them before processing a refund request.
How to Request a Refund
If you meet the eligibility criteria, follow these steps to request your refund:
- Contact our customer support team via WhatsApp or email.
- Provide your order details, including the email used for registration.
- Explain the reason for your refund request.
- Our team will review your request and respond within 48 hours.
- Approved refunds will be processed within 5-7 business days and credited back to your original payment method.
Non-Refundable Cases
Refunds will not be granted under the following circumstances:
- Requests made after 7 days of purchase.
- If the service has been fully utilized beyond the reasonable usage limits.
- If you fail to provide valid reasons for dissatisfaction.
- If technical issues were due to user-side connectivity problems and not our service.
- If your account was suspended due to a violation of our terms and conditions.
Need Assistance?
If you’re experiencing issues, our 24/7 support team is here to help. Many problems can be quickly resolved by reaching out to our team before requesting a refund.
We appreciate your trust in IPTV King and strive to provide the best IPTV experience. If you have any questions about our refund policy, feel free to contact us anytime.
Thank you for choosing IPTV 4K King!